Frequently Asked Questions
Why should I trust Maid in the USA?
We take pride in providing professional house cleaning services by employing residential housekeepers who are dedicated to delivering top-quality results. Each member of our team undergoes a rigorous background check and receives comprehensive training on every aspect of our detailed cleaning plans. And with our Satisfaction Guarantee, we promise that you’ll love the work we do. If you don’t, we’ll come back to your home and fix it – no questions asked.
Are the cleaning teams trained and supervised?
Absolutely. Our extensive training system makes sure that each of our Cleaning Pros is fully trained before they enter your home. Not only does this ensure excellent cleans, but it gives our employees pride in the work they do. And unlike cleaning companies who contract out work, Maid in the USA employs all of our cleaners so that we can guarantee a consistent, outstanding result every single time we clean a home or office. This supervision and training system is just one of the many reasons why we have over 300 5-star reviews for our business
How can I prepare for my first clean?
Having your home cleaned by our teams shouldn’t be stressful. But there are a few things you can do to make sure we can clean your home to the best of our ability. This includes decluttering as many surfaces as possible, especially countertops in your kitchen and bathrooms. Ensuring there are no dishes in the sink also allows us to better clean your kitchen. Have pets? Make sure they’re safe and secured while our cleaners are working in your home. Any questions or concerns you have can be addressed before your clean – we’re happy to make special accommodations as needed for our customers!
Does being licensed and insured really matter?
While it might not be something you look for when hiring a cleaning company, the truth is that it’s one of the most important things you can ask for. Maid in the USA is fully licensed and insured so that if anything happens in your home while our cleaning teams are working, we can take full responsibility.
Hiring an individual or independent contractor to clean your home can put you at risk as the homeowner. If something happens, like the cleaner slips and falls, you could be required to take full responsibility. Thankfully, that’s not the case when you work with us. Not only will we take care of your cleaning chores, but we’ll take care of everything else, too.
What happens if I don’t love the clean?
While our checklists, systems, and highly-trained Cleaning Pros make overlooked areas nearly impossible, they do happen. After all, we are human. If you feel like we missed something during our clean, we’re more than happy to fix it. Just get in touch within 24 hours of your clean and we’ll make sure to get our teams back to your property to re-clean any areas that need it – no questions asked.
Still have questions?
Feel free to contact us for answers to your most pressing questions. We want you to be comfortable with our team and the service we provide.
Call 703-944-3456 or email rich.schucker@maidintheusa4u.com.
